A main ingredient of effective communication for wellness professionals is empathy. As a competency, empathy involves skills of deep listening, perspective taking, mindful self-awareness, and insightful reflection.

• Jen Packard is certified as a Wellness Coach by Mayo Clinic and is also a National Board-Certified Health and Wellness Coach. She has a master’s degree in Counseling and Psychological Services.
• As a former director of both the Mayo Clinic Wellness Coach Training Program and the Mayo Clinic Tobacco Treatment Specialist Training Program, Jen is an internationally recognized coach, educator and trainer. She has over 20 years of experience in developing the interpersonal communication competencies of health and wellness professionals.
• Jen has partnered with departments of public health, large and small hospital systems, and wellness organizations to provide group training and individual mentorship to professionals wanting to increase their interpersonal effectiveness and ability to lead and effect change.
• Jen’s approach is strongly grounded in the strengths, values and goals of her clients. She leads powerful and inspiring conversations that lead to key insights, and applies a unique process of exploration, envisioning and experimenting in her coaching process.

Coversations That Inspire Change

Health behavior change is often at the heart of coaching conversations in healthcare. Now more than ever, individuals are looking to their health and wellness providers not only for advice for what to do to improve their health, but for motivation to do it!

Motivational Interviewing is a way of being with clients that creates a safe place to explore and builds on a client’s own strengths and motivations. It is recognized as one of the most evidence-based strategies for helping people to make the changes they would like to see in their lives.

• Motivational Interviewing (MI) is a challenging communication approach to learn and requires a talented and experienced teacher. Jen Packard was trained as an MI trainer by MI founder Bill Miller and has been a member of the Motivational Interviewing Network of Trainers (MINT) since 2008. She has trained thousands of coaches, personal trainers, physical and occupational therapists, doctors, nurses and many others in MI.
• Jen brings a creative blend of strategies from MI and empathic communication approaches as well as concepts from a host of evidence-based communication theories, to transform the practices of those she teaches.

Jen Packard is a “Coach’s Coach”

• Whether you are a seasoned professional wanting to continue to grow, or a new coach hoping to pass your certification exam, a series of sessions with Jen will inspire you with insights, allow you to co-create fun and interesting experiments, and will result in increased human connection with your clients. This human connection translates into improved results and more joy!

Contact Jen for a free consultation to explore what coaching with The inJoy Group can do for you!